HDFC Bank penalized for negligence

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Allowing an appeal in Mohinderjit Singh Sethi & Anr v HDFC Bank and Anr the National Consumer Disputes Redressal Commission (NCDRC) ordered HDFC Bank to pay the plaintiffs compensation of ₹500,000 (US$7,400) on account of “negligence, inaction and passivity on the part of the bank”. The NCDRC said the bank had “no love and respect for India” and that it had failed to act “knowing fully well that Indians were trapped in a foreign country”.

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The dispute digest is compiled by Bhasin & Co, Advocates, a corporate law firm based in New Delhi. The authors can be contacted at lbhasin@bhasinco.in or lbhasin@gmail.com. Readers should not act on the basis of this information without seeking professional legal advice.

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