Growth of dispute resolution for internet enterprises

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The internet industry has seen rapid development in the past decade, and for some foreseeable time should remain one of the most attractive industries in China.

But rapid development is inevitably accompanied by disputes. How to resolve disputes in a professional and efficient manner, as well as accumulating the experience to prevent and control risk and establish rule consciousness, will determine the health and sustainability of the internet industry’s development.

DD3_BAC_picThe Beijing Arbitration Commission (BAC) has experience with hearing disputes in this area. According to our statistics – which are still incomplete – about 20% of the cases accepted by the BAC every year involve internet enterprises, and can be broken down into the following types: transaction disputes regarding the purchase of software and hardware; disputes on various service contracts (telecoms services, search services, content hosting services, etc.); disputes regarding technological development (development of office systems, website construction, development of electronic commerce systems, etc.); disputes regarding advertisements (internet advertisements, mobile advertisements, etc.); disputes regarding business promotion and associated agent services (mobile email services, real-name networks, wireless URLs, etc.); disputes regarding digital copyright (digital books and digital music); disputes regarding e-commerce; disputes regarding the production and distribution of film and television products in which internet enterprises have invested.

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The author, Jiang Qiuju, is division chief of the Beijing Arbitration Commission

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