India Business Law Journal is proud to recognize and reward the country’s leading LPO service providers
Lesley Sutherland reports
Legal process outsourcing (LPO) is a highly significant and fast-growing part of India’s legal mix. At the same time the services offered by leading LPO providers have become increasingly essential to corporate legal departments and law firms around the world. The inescapable financial stringency imposed by the recent market calamities has reinforced this trend, which has seen LPO providers form ever closer and more integrated service relationships with their clients.
Driven by market demand, LPO providers are racing up the value chain. The routine low-value tasks for which the industry was originally known are rapidly being supplemented with more complex, high-value functions. As a result, the industry is in a state of tremendous flux and competition between providers is intense.
In this new and demanding business environment, the LPOs that are prevailing are no longer those that simply offer consistent service and value-for-money. Innovation, specialist expertise and the ability to customize services to meet specific objectives are equally important to today’s discerning clients.
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India Business Law Journal would like to thank all of the corporate executives, in-house counsel, private practice lawyers and outsourcing professionals who participated in the research for the LPO Awards.