The rapid expansion of Chinese communities online has cranked up new forms of businesses and promotional methods, and authorities cannot afford to turn a blind eye to privacy issues at the heart of these new developments.
A number of rules regulating e-commerce and social media have emerged in the past year. For one, businesses providing goods and services via the internet, television, telephone or post must comply with Measures for the Punishment of Conduct Infringing the Rights and Interests of Consumers, issued by State Administration for Industry and Commerce (SAIC).
The measures, which took effect on 15 March, set out that businesses are prohibited from selling products that do not meet certain standards. There is also a requirement for operators to accept goods returns without requiring an explanation. Failure to respond to a return request without a justified reason within 15 days is deemed an intentional delay or refusal and subject to penalty.
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Business Law Digest is compiled with the assistance of Baker & McKenzie. Readers should not act on this information without seeking professional legal advice. You can contact Baker & McKenzie by e-mailing Danian Zhang (Shanghai) at: danian.zhang@bakermckenzie.com
