Managing client expectations is all about getting to grips with the needs and concerns of in-house counsel, say Hemant Sahai and Aparajit Bhattacharya of HSA Advocates
A big task in managing a law firm is reading the minds of in-house counsel. This is often a dynamic and evolving learning process for firms as they give great importance to their clients, and to meeting their needs.
Interviews with in-house lawyers and general counsel (GCs) have been valuable and vital to law firms as they are constantly looking to inform future strategies and draw lessons on client-relationship management.
Emerging trends
International: Most GCs at multinational corporations are managing operations across the globe and have spent a vast amount of time working internationally, so multi-cultural management and communication are major issues. While a few GCs value the reassurance provided by global law firms, many prefer local advisers.
You must be a
subscribersubscribersubscribersubscriber
to read this content, please
subscribesubscribesubscribesubscribe
today.
For group subscribers, please click here to access.
Interested in group subscription? Please contact us.
你需要登录去解锁本文内容。欢迎注册账号。如果想阅读月刊所有文章，欢迎成为我们的订阅会员成为我们的订阅会员。
Hemant Sahai is the managing partner at HSA Advocates and Aparajit Bhattacharya is a partner at the firm. They can be contacted at mail@hsalegal.com.
